Privacy Policy
How we handle your information
Introduction
Lumerin is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. This policy complies with UK Data Protection Act 2018, UK GDPR, and other applicable privacy regulations.
Information We Collect
We collect minimal information solely through contact forms when you voluntarily submit inquiries. This includes:
- Email address
- Message content submitted through our contact form
We do not collect: name, phone number, location data, or browsing history. We use only essential cookies for basic site functionality.
How We Use Your Information
Information collected through contact forms is used exclusively to respond to your inquiry. We do not:
- Sell or share your data with third parties
- Use your information for marketing purposes
- Create marketing lists or databases
- Track your browsing behaviour
- Store information longer than necessary to respond
Essential Cookies
We use only essential cookies necessary for basic site functionality, including:
- Session cookies for navigation
- Cookie consent preference
We do not use performance, analytics, or marketing cookies. You can disable cookies through your browser settings.
Data Security
We implement standard security measures to protect your information. Contact form submissions are treated confidentially and secured appropriately.
Your Rights Under UK GDPR
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your information
- Request restriction of processing
To exercise these rights, contact us at [email protected]. We will respond within 30 days of receipt.
Data Retention
Contact form information is retained only as long as necessary to respond to your inquiry, typically no longer than 90 days. You may request deletion at any time.
Third-Party Links
This website contains no links to external sites. All content exists solely within this domain.
Children's Privacy
This educational content is not directed at individuals under 18. We do not knowingly collect information from minors.
Contact for Privacy Questions
Lumerin
19 Beechwood Grove
Cheltenham, Gloucestershire
GL50 2NY, United Kingdom
Email: [email protected]
Phone: +44 1242 518 376
Policy Updates
We may update this Privacy Policy periodically. Significant changes will be noted on this page. Your continued use of the website constitutes acceptance of updates.
Last updated: February 2026